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Refund Policy

💸 Refund Policy

Effective Date: 07/05/2025
At K&R Transport LLC, we stand behind our commitment to reliable service. We understand that plans can shift, so here’s how we handle cancellations and refunds:

✅ Eligibility

You may qualify for a refund if:

  • K&R Transport LLC cancels the service due to operational issues

  • You cancel with proper advance notice

  • The service wasn’t delivered as agreed (excluding delays from weather, traffic, or third-party factors)

🕒 Cancellation Window

Cancel at least 24 hours before your scheduled pickup for a full refund. Late cancellations may result in a partial fee or no refund, depending on the circumstances.

💳 Refund Process

If eligible:

  • We’ll process your refund within 7–10 business days

  • Funds will be returned using your original payment method

  • You’ll receive email confirmation once the refund is initiated

⚠️ Non-Refundable Services

The following are not refundable:

  • Same-day bookings

  • Custom arrangements already completed

  • Charges for fuel, special handling, or after-hours requests

📍 Questions or Concerns

If you have questions or believe you qualify for a refund, please reach out via our contact form or email. We handle every request with care and fairness. We reserve the right to change these policies at any time without further notice.

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